Privacy Policy

Information We Collect

Contact form

Our contact form opens a pre-filled email draft in your own email application. The information you enter (name, work email, company, role, area of interest, and message) is sent to us only if you choose to send that email from your own account. We do not receive or store anything until you do.

Job applications

If you apply for a role through our careers pages, we collect your name, email address, phone number, an optional cover note, and your resume file. This information is submitted directly to our systems (hosted on Amazon Web Services) and used solely to evaluate your application and contact you about it.

Automatically collected data

We use Google Analytics to understand how visitors use this site, such as which pages are viewed, how visitors arrived, and which buttons or forms are used. Google Analytics collects this using cookies and information about your device and browser (for example, approximate location, browser type, and screen size). It does not give us your name or contact details, and we do not use it for advertising. Our hosting and content delivery infrastructure (Amazon CloudFront) may also retain standard technical server logs, such as IP address, requested URL, and timestamp, for security and operational purposes.

If you accept, we also use Microsoft Clarity to see how pages are used. Clarity records clicks, scrolling, and page movement as heatmaps and session recordings, and hides what you type into form fields. We use these only to improve this site.

How We Use Information

• To respond to inquiries submitted through our contact form.
• To evaluate and process job applications, and to contact applicants.
• To maintain the security and reliability of our website.
• To understand how our website is used, so we can improve it.
• To meet legal and accounting obligations, where applicable.

We do not sell your information, and we do not use it for advertising.

Cookies

This website uses Google Analytics cookies (named _ga and_ga_*) and Microsoft Clarity cookies (named _clck and_clsk) to measure visits; it does not set advertising cookies. A banner on your first visit lets you accept or decline them, and they are set only if you accept. You can change your choice at any time with the "Cookie settings" link at the bottom of every page. You can also block or delete cookies in your browser settings, or opt out of Google Analytics on all websites with the Google Analytics opt-out browser add-on.

Sharing and Third Parties

We use Amazon Web Services (AWS) to host this website and to store and process job application data, and Google Analytics (provided by Google) and Clarity (provided by Microsoft) to measure site usage as described above. We do not share your personal information with any other third party, except where required by law or to protect our legal rights.

Data Retention

We retain job application data for as long as reasonably necessary to evaluate the application and consider you for future roles, or as required by law. You can ask us to delete your application data at any time using the contact details below.

Data Security

We use reasonable technical and organizational measures to protect the information we hold, including encrypted transmission (HTTPS) and access controls on our cloud infrastructure. No method of transmission or storage is completely secure, but we work to protect your information appropriately.

Your Rights

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information, or to object to how we use it. To exercise any of these rights, contact us using the details below and we will respond promptly.

Children's Privacy

This website is intended for business audiences and is not directed at children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. We will update the effective date above when we do, and material changes will be reflected clearly on this page.

Contact Us

If you have questions about this policy or how we handle your information, contact us at info@sloudsolutions.com.